FREQUENTLY ASKED QUESTIONS
Got questions about your heating or cooling system? We’re here to help. Below are answers to the most common questions we get from homeowners just like you.
GENERAL QUESTIONS
HOW LONG HAVE YOU BEEN IN BUSINESS?
We’ve been serving homeowners since 1996 — that’s 29 years of hands-on HVAC experience. You can count on us for expert service and long-term reliability.
ARE YOU A LOCAL COMPANY?
Yes! We’re a locally owned and family-operated business based in Colfax, CA. We proudly serve our neighbors in Grass Valley, Auburn, Roseville, Rocklin, Lincoln, and beyond.
WHAT AREAS DO YOU SERVE?
We provide HVAC services within a 50-mile radius of Colfax, including major cities like Grass Valley, Auburn, Rocklin, Roseville, and Lincoln.
HVAC SYSTEMS
WHAT SIZE ARE CONDITIONER DO I NEED FOR MY HOME?
The correct HVAC size for your space is determined by factors such as square footage, insulation levels, ceiling height, and window placement. A professional technician from Home Worx Heating and Cooling will perform a precise Manual J load calculation to identify the ideal system size. Choosing a unit that’s too small can lead to inadequate cooling, while an oversized system will cause unnecessary energy waste.
HOW OFTEN SHOULD I SERVICE MY AC?
We suggest scheduling maintenance once a year, ideally in the spring before the start of the cooling season. Routine service helps maintain your system’s efficiency, reduces the risk of unexpected breakdowns, and increases the overall lifespan of your HVAC equipment.
WHY IS MY AC NOT WORKING PROPERLY?
Some typical reasons are:
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Clogged or dirty air filters
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Low refrigerant levels
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Blocked or dirty condenser or evaporator coils
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Thermostat malfunctions
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Leaky or improperly sized ductwork
Our technicians can promptly identify the cause and provide the necessary repairs.
HOW LONG WILL MY AC UNIT LAST?
With regular maintenance, most air conditioning units have a lifespan of 10 to 15 years. High-efficiency systems that receive consistent care can last even longer.
HOW MUCH DOES IT COST TO INSTALL A NEW AIR CONDITIONER?
The cost to install central air conditioning usually ranges from $3,500 to $8,000 or more, depending on factors such as your home’s size, system efficiency, and ductwork needs. Ductless mini-split systems and window units are often more affordable alternatives.
SHOULD I REPAIR OR REPLACE MY OLD AC?
If your unit is more than 12 years old, requires frequent repairs, or if the repair costs exceed half the price of a new system, it’s usually more cost-effective to replace it. Modern HVAC systems are more energy-efficient and can help reduce your utility bills.
SERVICES & SCHEDULING
DO YOU OFFER SAME-DAY OR NEXT-DAY APPOINTMENTS?
We try to offer next-day service whenever possible, especially for urgent repairs. Just give us a call or text us to check availability.
WHAT TYPES OF HVAC SYSTEMS DO YOU SERVICE?
We handle it all — central A/C systems, furnaces, heat pumps, mini splits, ductless systems, smart thermostats, and more.
DO YOU INSTALL NEW SYSTEMS?
Absolutely. Whether you're replacing an old unit or outfitting a new home, we offer custom HVAC installations, including full ductwork and thermostat setup.
PRICING, PAYMENTS & FINANCING
DO YOU OFFER FREE ESTIMATES?
Yes, we do. Reach out via phone, text, or our online form, and we’ll schedule a time to assess your system and provide a no-obligation quote.
WHAT ARE YOUR PAYMENT OPTIONS?
We accept credit cards, debit, bank transfers, and cash. We also offer financing options through Optimus with a high approval rate.
ARE THERE ANY DISCOUNTS AVAILABLE?
Yes! We proudly offer 10% off for seniors and veterans. Plus, all installs come with our 5-year labor warranty and a 10-year manufacturer warranty on parts.
GUARANTEES & WARRANTIES
DO YOU GUARANTEE YOUR WORK?
Yes. We stand behind every job with a 100% satisfaction guarantee. If something’s not right, we’ll make it right — no questions asked.
WHAT KIND OF WARRANTIES DO YOU OFFER?
New installations come with a 5-year labor warranty and a 10-year factory warranty on parts, giving you total peace of mind.