FREQUENTLY ASKED QUESTIONS
Got questions about your heating or cooling system? We’re here to help. Below are answers to the most common questions we get from homeowners just like you.
GENERAL QUESTIONS
HOW LONG HAVE YOU BEEN IN BUSINESS?
We’ve been serving homeowners since 1996 — that’s 29 years of hands-on HVAC experience. You can count on us for expert service and long-term reliability.
ARE YOU A LOCAL COMPANY?
Yes! We’re a locally owned and family-operated business based in Colfax, CA. We proudly serve our neighbors in Grass Valley, Auburn, Roseville, Rocklin, Lincoln, and beyond.
WHAT AREAS DO YOU SERVE?
We provide HVAC services within a 50-mile radius of Colfax, including major cities like Grass Valley, Auburn, Rocklin, Roseville, and Lincoln.
SERVICES & SCHEDULING
DO YOU OFFER SAME-DAY OR NEXT-DAY APPOINTMENTS?
We try to offer next-day service whenever possible, especially for urgent repairs. Just give us a call or text us to check availability.
WHAT TYPES OF HVAC SYSTEMS DO YOU SERVICE?
We handle it all — central A/C systems, furnaces, heat pumps, mini splits, ductless systems, smart thermostats, and more.
DO YOU INSTALL NEW SYSTEMS?
Absolutely. Whether you're replacing an old unit or outfitting a new home, we offer custom HVAC installations, including full ductwork and thermostat setup.
PRICING, PAYMENTS & FINANCING
DO YOU OFFER FREE ESTIMATES?
Yes, we do. Reach out via phone, text, or our online form, and we’ll schedule a time to assess your system and provide a no-obligation quote.
WHAT ARE YOUR PAYMENT OPTIONS?
We accept credit cards, debit, bank transfers, and cash. We also offer financing options through Optimus with a high approval rate.
ARE THERE ANY DISCOUNTS AVAILABLE?
Yes! We proudly offer 10% off for seniors and veterans. Plus, all installs come with our 5-year labor warranty and a 10-year manufacturer warranty on parts.
GUARANTEES & WARRANTIES
DO YOU GUARANTEE YOUR WORK?
Yes. We stand behind every job with a 100% satisfaction guarantee. If something’s not right, we’ll make it right — no questions asked.
WHAT KIND OF WARRANTIES DO YOU OFFER?
New installations come with a 5-year labor warranty and a 10-year factory warranty on parts, giving you total peace of mind.